Contact Us – The Bum Gun Company
Get in touch with our team – we’re here to help you discover shower-fresh clean and escape toilet paper pain.
Our commitment: We try our best to respond to every enquiry within 24 hours, typically much faster.
How To Contact Us
- Email: info@thebumgun.com
- Phone: +44 (0) 56 0367 9116
- Address: 3 Newland Avenue Harrogate, North Yorkshire, HG2 8LP, England
Before You Contact Us
Quick answers to common questions:
“How do I install The Bum Gun?”
Installation should take about 15 minutes >> Watch our installation video →
“Is water cleaning safe and hygienic?”
Yes – medical research shows water cleaning is more hygienic than dry wiping.
Read our complete FAQ →
“What’s your return policy?”
60-day money-back guarantee on all purchases. >> See our returns policy →
“Which model should I buy?”
The Titan is our bestseller – 304 stainless steel, 5-year warranty. See why the Titan is superior →
“Do you ship internationally?”
Yes – UK, USA, Canada, Australia, New Zealand, and across Europe. Shipping details provided at checkout.
“Are wet wipes a good alternative?”
No – wet wipes cause massive sewer blockages and environmental damage. The UK government banned plastic wet wipes in 2025, and Thames Water removed 5 million wipes from the Thames in one cleanup.
>> Read about the Feltham fatberg problem →
Water cleaning is the only truly hygienic and environmentally safe solution.
Still have questions? Use the contact form below and we’ll get back to you quickly.
+44(0) 56 0367 9116
info@thebumgun.com
Monday – Sunday
08:00-19:00
If you have any questions which our FAQs section has not answered, please use this form to get in touch
Why Contact Us – The Bum Gun Company?
We’re not a faceless corporation hiding behind automated responses.
When you contact us, you’re reaching a small UK team that genuinely cares about helping families escape toilet paper pain and discover shower-fresh cleanliness.
We Actually Use What We Sell
Our CEO has been using The Bum Gun for 8-9 years. Every team member uses bidet sprayers daily. When you ask questions about installation, water pressure, or maintenance – we’re answering from personal experience, not reading from a script.
We Want You To Succeed
Your success with water cleaning is our success. We don’t disappear after purchase. Need installation help? We’ll guide you through it. Worried about cold water? We’ll explain your options. Not sure which model fits your bathroom? We’ll help you choose.
We Respond Fast
Most enquiries receive responses within 2-4 hours during business hours. Even complex questions rarely take longer than 24 hours. We know bathroom decisions are important – you deserve quick, helpful answers.
We’re Building Long-Term Relationships
We’ve been helping families since 2012. Many customers return years later to buy units for parents, adult children, or holiday homes. That loyalty comes from treating people right from the very first contact.
Ready To Order Your Bum Gun?
If your questions are already answered and you’re ready to experience shower-fresh cleanliness:
>> Order Your Titan Bum Gun Today →
✅ 304 stainless steel construction
✅ 5-year warranty included
✅ 60-day money-back guarantee
Still have questions? Use the contact form above – we’re here to help.
Learn About The Bum Gun
Read customer experiences:
>> Happy Bum Gun Customers →
Learn about The Bum Gun mission:
>> About The Bum Gun Company →
See all the benefits:
Here >> Complete Bidet Sprayer Benefits →
And Here >> Benefits of Bidet Sprayers: The Complete Guide
Browse current offers:
>> Titan Bidet Sprayer Promotions →
Can’t Find What You Need?
Browse our blog for in-depth articles:
- Save money on toilet paper – one teacher made £618K
- UK wet wipes ban 2025: What it means for families
- Why women deserve better than toilet paper
Many customers also appreciate our complete FAQ for detailed answers on installation, maintenance, water pressure, legality, and more.
